Shipping + Handling

Domestic

We offer free shipping on all orders within Hawaiʻi.

Most of our orders are shipped within 48 hours of purchase from beautiful Hilo, Hawaiʻi, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 3-8 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.

Please make sure your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. Any additional shipping costs are nonrefundable.

Please note, we do not ship on the weekend or holidays.

International

We try to find the best shipping to our international customers. Once your order is shipped, we estimate you will receive your order within 5-10 business days of its ship date. Shipping times may vary depending on address.

Taxes and Customs

Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier upon delivery.

Please check with your country’s custom office to determine what these additional costs are prior to purchase.